Privacy Policy

This Privacy Policy ("Policy") is published by pksapp ("we", "us", "our"), the operator of the website accessible at https://pksapp.cam ("the Site"). It describes how we collect, use, store, share and protect personal data in connection with your use of the Site, and sets out your rights with respect to that data.

pksapp is an independent educational information platform. We are not a gambling operator, casino or sportsbook. We do not process gambling transactions, hold gambling accounts or collect payment card data. The Site provides informational and educational content about online sports betting and casino gaming for Pakistani users.

By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with its terms, please discontinue use of the Site. This Policy should be read alongside our Terms & Conditions.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information that directly or indirectly identifies a living natural person, including but not limited to name, email address, IP address and browsing behaviour.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure and deletion.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, pksapp.
• "Data Processor" means any third party that processes personal data on behalf of pksapp under a data processing agreement.
• "User" means any individual who accesses or uses the Site.
• "Cookies" means small text files placed on a user's device by a website to store browsing preferences and activity data.
• "Applicable Law" means any statute, regulation or rule governing data protection, privacy or electronic communications that applies to pksapp's operations.

pksapp may collect the following categories of personal data:

pksapp does not collect, solicit or store the following categories of sensitive data through this Site:

• Payment card numbers, bank account details or financial credentials;
• Pakistani CNIC, passport or national identity numbers;
• Gambling account usernames, passwords or transaction histories;
• Biometric data, health data or data revealing racial or ethnic origin;
• Data relating to criminal convictions or offences.

If you choose to contact us via the email address published on this Site, the content of your message and the email address from which you write will be received and stored for the purpose of responding to your enquiry.

We collect personal data through the following means:

• Direct interaction: When you voluntarily contact pksapp by email, you provide your email address and message content directly to us.
• Automated technologies: As you navigate the Site, we may automatically collect technical and usage data via web server logs, cookies, pixel tags and similar tracking technologies. This data is collected passively and does not require any active input from you.
• Third-party analytics: We may use third-party analytics services (such as self-hosted or privacy-respecting analytics tools) to analyse aggregate patterns in site usage. These services may set their own cookies on your device, subject to your browser settings and any consent you have provided.

We do not purchase personal data lists from third parties or obtain personal data from social media platforms without your express consent.

Where applicable data protection law requires a lawful basis for processing personal data, pksapp relies on the following bases:

• Legitimate interests: We process technical and usage data to monitor Site performance, detect errors, prevent abuse and improve the user experience. We have assessed that these interests are not overridden by your fundamental rights and freedoms.
• Contract / pre-contractual steps: Where you contact us with an enquiry, we process your correspondence data to respond to your message.
• Consent: Where we use non-essential cookies or analytics tools that require consent under applicable law, we will seek your explicit consent before setting such cookies. You may withdraw consent at any time through your browser settings.
• Legal obligation: We may process personal data where required to comply with a legal obligation, including any disclosure required by a competent authority.

pksapp uses the personal data it collects for the following purposes:

• To deliver and maintain the Site and ensure its technical functionality;
• To respond to enquiries submitted to us via the contact email address;
• To analyse aggregate usage patterns and improve the quality, structure and relevance of our educational content;
• To detect and prevent security incidents, fraud or malicious activity;
• To comply with any applicable legal obligation or lawful request from a competent authority;
• To enforce our Terms & Conditions and other site policies.

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects. We do not use personal data to serve targeted gambling advertisements.

pksapp does not sell, rent or trade personal data. We may share personal data only in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers — such as web hosting providers, content delivery networks and analytics platforms — who process data on our behalf under appropriate contractual safeguards. These providers are not permitted to use your data for their own purposes.
• Legal compliance: We may disclose personal data where required to do so by law, regulation, court order or the lawful request of a competent governmental or regulatory authority.
• Protection of rights: We may disclose personal data where necessary to protect the rights, property or safety of pksapp, its users or the public.
• Business transfers: In the event of a merger, acquisition or sale of all or part of the Site's business, personal data held by pksapp may be transferred to a successor entity, subject to equivalent data protection commitments.

References to payment providers on this Site — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual only. pksapp does not share user data with these providers and has no commercial relationship with them in relation to this Site.

pksapp may use cookies and similar tracking technologies to enhance your experience and gather aggregate usage information. Cookies are small text files stored on your device when you visit a website.

We may use the following categories of cookies:

• Strictly necessary cookies: Required for the Site to function properly (e.g., session management, security). These cookies cannot be disabled without affecting Site functionality.
• Analytics cookies: Used to collect aggregate, anonymised data about how visitors use the Site — including pages visited, time on site and error rates. This helps us improve content and structure.
• Preference cookies: Used to remember settings or preferences you have selected during your visit (e.g., display preferences).

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Site. Refer to your browser's help documentation for guidance on managing cookies.

We do not use advertising cookies, retargeting pixels or any tracking technology designed to serve personalised gambling advertisements.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, as set out in this Policy, or as required by applicable law.

• Correspondence data (emails you send to us): retained for a reasonable period after the enquiry is resolved, typically no longer than 12 months, unless a longer retention period is required for legal compliance.
• Technical and usage data (server logs, analytics): retained in aggregate or anonymised form for up to 26 months, after which it is deleted or further anonymised.
• Cookie data: retained for the duration specified at cookie creation, or until deleted by you through your browser settings.

When personal data is no longer required, we delete it or render it irreversibly anonymous in accordance with our data retention procedures.

pksapp takes reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• HTTPS encryption for all data transmitted between your browser and the Site;
• Access controls limiting internal access to personal data on a need-to-know basis;
• Regular security reviews of hosting infrastructure and third-party service provider arrangements;
• Data minimisation practices — we collect only what is necessary and discard data that is no longer needed.

Despite these measures, no internet transmission or electronic storage system is entirely secure. We cannot guarantee absolute security of data transmitted to or from this Site. Users transmit data at their own risk. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users in accordance with applicable law.

Important reminder: Please do not email sensitive personal documents — including CNIC copies, passport scans or bank statements — to any address associated with this Site. All identity verification for gambling accounts must be completed through the operator's own secure, encrypted portal.

Depending on applicable law, you may hold some or all of the following rights with respect to personal data that pksapp holds about you:

To exercise any of these rights, please contact us at the email address set out in Section 15 of this Policy. We will respond to your request within a reasonable period and in accordance with applicable law. We may need to verify your identity before processing your request.

We will not charge a fee for handling a data rights request unless the request is manifestly unfounded, repetitive or excessive, in which case we may charge a reasonable administrative fee or decline to act on the request.

This Site is intended exclusively for adults aged 18 years or over, or the higher minimum age required by the applicable operator or license jurisdiction. pksapp does not knowingly collect personal data from persons under the age of 18.

If you believe that a person under 18 has provided personal data to pksapp, please contact us immediately at the address in Section 15. We will take prompt steps to delete such data from our systems. We also encourage parents and guardians to monitor online activity and use parental control software to prevent minors from accessing gambling-related content.

This Site may contain references to, or descriptions of, third-party gambling operators, payment services and sports competitions. These references are provided for informational and educational purposes only and do not constitute links to external websites in this Site's navigation. pksapp does not embed or link to external third-party websites in its main navigation or footer.

If you independently navigate to third-party websites based on information encountered on pksapp, please note that those websites operate their own privacy policies, which are entirely separate from this Policy. pksapp has no responsibility for, and accepts no liability in connection with, the privacy practices of third-party websites, gambling operators or payment providers.

We strongly recommend that you review the privacy policy of any gambling platform before registering an account or making a deposit, as those operators will collect and process significantly more personal data — including KYC documentation — than pksapp does.

pksapp reserves the right to update or revise this Privacy Policy at any time. Any changes will take effect immediately upon publication of the revised Policy on this page. The "Last Updated" date at the top of this Policy will be amended to reflect the date of the most recent revision.

We encourage you to review this Policy periodically to remain informed about how we are protecting your information. Your continued use of the Site following any update constitutes your acceptance of the revised Policy. If we make material changes to how we process personal data, we will make reasonable efforts to bring those changes to your attention.

If you have any questions, concerns or requests relating to this Privacy Policy — including any request to exercise your data rights — please contact the pksapp data team at the address below. Note that this email address is displayed as plain text only and is not a clickable link.